If the problem persists, restart Outlook.” Reasons for Missing Deleted Items Folder in Outlook The messaging interfaces have returned an unknown error. When you click ‘ OK‘, a new error message is displayed. Similar errors may also appear while sending an email from Outlook, such as “ The Sent Items folder is unavailable.“ “ The Deleted Items folder is unavailable.“ However, sometimes, Outlook users experience an error message while deleting a mail item, such as This allows users to recover and restore accidentally deleted mail items in Microsoft Outlook until the mail item retention period expires. After 30 days, the mail items are permanently removed. Outlook retains the deleted mail items in the ‘Deleted Items’ folder for 30 days. Instead, the deleted mail item is moved to the ‘Deleted Items’ folders first. When a mail item, such as email, note, task, etc., is deleted in Outlook, it’s not permanently removed. I am wondering if the Windows 10 update has changed some settings that is creating this issue.ĭeleting older or unnecessary mail items helps manage the mailbox, reduces the Outlook data file size, and prevents the OST from getting damaged due to oversizing. I am deleting the files by clicking on the trash can symbol. After the update, I noticed that any files I delete in Outlook (Office 365 version) are not moving to the “Deleted Items” folder. I have recently updated my system to Windows 10. Recently, we came across a query where the user can’t delete or recover deleted items due to missing Deleted Items folder.
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May 2023
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